Privacy Policy

At Researchify Limited, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, and business details when you contact us or use our services.
  • Technical Data: IP address, browser type, pages visited, and cookies to improve website performance.
  • Financial Data: Payment details (if applicable) for processing transactions securely.

How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To deliver market analysis, business planning, and financial planning services.
  • Communication: To respond to inquiries, provide support, and send service-related updates.
  • Marketing & Updates: To share industry insights and promotional content (only if you have given consent).
  • Legal & Compliance: To comply with UK regulations, prevent fraud, and maintain security.

Lawful Basis for Processing Data

We only process your personal data under the following lawful bases:

  • Contractual Obligation: When data processing is necessary to provide our services.
  • Legitimate Interest: For improving services, security, and fraud prevention.
  • Consent: When you have explicitly agreed to receive marketing communications.
  • Legal Obligation: When required by UK laws or regulatory authorities.

Data Protection & Security

We implement strict security measures to protect your personal data from unauthorised access, loss, or misuse. However, while we take all reasonable precautions, we cannot guarantee absolute security due to the nature of internet communications.

Sharing & Third-Party Disclosure

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • Service Providers: With trusted third-party partners who assist in delivering our services (e.g., payment processors, hosting providers).
  • Legal Requirements: If required by UK law or to protect our rights and security

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access – Request a copy of the data we hold about you.
Right to Rectification – Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your data when no longer necessary.
Right to Object – Object to data processing for marketing purposes.
Right to Data Portability – Request transfer of your data to another service provider.
Right to Withdraw Consent – Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at privacy@researchify.com. We will respond within 30 days as required by UK GDPR.

Retention of Data

We retain your personal data only as long as necessary for:

  • Providing services
  • Meeting legal obligations
  • Resolving disputes
  • Enforcing our agreements

Once data is no longer required, we securely delete or anonymise it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or business practices. Any updates will be posted on this page, and we encourage you to review it periodically.

Privacy Policy Addendum – SMS and Mobile Information

At Researchify Limited, your privacy is important to us. We are committed to protecting the information you share with us, especially your mobile data and how we use SMS communications.

Mobile Information Usage

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

If you have questions about our privacy practices, you can contact us at:
📧 Email: info@researchifylimited.com
📞 Phone: +44 774 352 5411
🌐 Website: https://researchifylimited.com

Types of SMS Communications

If you have consented to receive text messages from Researchify Limited, you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Order updates

  • Follow-up messages

  • Billing inquiries

  • Account notifications

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. Smith at Researchify Limited on March 22 at 2:00 PM. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, orders, or account status.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Message and Data Rates

Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Researchify Limited related to:

  • Order updates

  • Appointment confirmations

  • Account notifications

Opt-In Method

You may opt-in to receive SMS messages from Researchify Limited in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

Opt-Out Method

You may opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Alternatively, you can contact us directly to request removal from our messaging list.

Help and Support

If you are experiencing any issues, you can reply with the keyword HELP to any SMS message you receive.

Or, contact our support team directly:
📧 Email: info@researchifylimited.com
📞 Phone: +44 774 352 5411

Additional Options

If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply

  • You can opt out at any time by texting “STOP”

  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions

  • Message frequency may vary